Example of request received for repair crystal by one of our customers :
Hello, sorry to disturb you, but it seems to molerie in Italy no longer exist.
I’m from Genoa and is very difficult for me to find someone who repairs glass and crystal.
I am asking for help as a polite, not my fault, I have a chipped vase LALIQUE
to which I am very fond.
I am attaching the photos, so you can realize the damage that was done to me.
The optimum would be to make a grinding and subsequent polishing of the inclined portion of the vessel. The chipping is not deep, but there un’unghiatura quite wide.
If you can do it please do not tell me no, I ask you with my heart!
I am one who collects vintage glasses and crystals and know only that a vase is so beautiful in my house with this defect makes me sick.
I HOPE THAT I CAN HELP OWN ! Greetings to you soon , Have a nice day !
Here is our answer: Dear Sir, Good morning. I’m Luciano Bandinelli. I read your email and I saw the photographs. I can tell you that here in the lab can repair them in the jar that holds so much.
The chip looks quite deep but considering the thickness of the board you can certainly restore .
As for polishing do not worry that as good as new. Since he lives in Genoa tell me how you prefer to do if ship bring it by person. In case you wanted to send it in the next email I will send you my exact address .
When it deems it appropriate to know that I am available to you for the job. This is my phone number in case I need to contact directly: + 39 0577 924676 ( Showroom ) or +39 0577 931879 (Workshop) .
In the forward to your kind reply , Greetings to you,
Good Day ,